Mr. Steam Carpet Care
12 Steps for Cleaning Upholstery
What To Expect From Start To Finish
Step 1: Pre-Inspection
Our technician will perform special tests to determine the content of your fabric. The content will determine what type of cleaning solutions and techniques will be used. In addition, we will point out any potential permanent stains or areas of concern. We will give you an evaluation of expected results.
Step 2: Area Preparation/Floor Protection
We will prepare the area where the upholstery will be cleaned to protect your surrounding furnishings.
Step 3: Pre-Vacuum
All textiles should be vacuumed thoroughly before cleaning. This step will remove dry soils and any loose particles from cracks and crevices.
Step 4: Pre-Treat
Depending on your fabric, a special solution designed for your fabric type and the soiling condition will be applied to "emulsify" the soil.
Step 5: Pre-Treat
Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal.
Step 6: Pre-Groom
The fabric will then be gently groomed using soft upholstery brushes to loosen the soil.
Step 7: Soil Extraction and Rinse
The soil is then extracted from the fabric with a gentle, controlled rinse.
Step 8: Neutralize
The fabric is then pH balanced to maintain its soft, fresh feel.
Step 9: Post-Spot Treatment
Any remaining spots will be treated with special stain removal products.
*For longer fabric life and fewer permanent stains, have Upholstery Protector applied!!
Step 10: Post-Groom
The fabric will then be prepared for drying with a gentle combing of the fabric.
Step 11: Speed Dry
High velocity air movers will be placed on the upholstery to speed dry the fabric.
Step 12: Post Cleaning Inspection
Our technician will review the cleaning results with you to insure that your expectations have been met or exceeded.
Customer Reviews
Megan Newhouse
Mr Steam was super easy to work with! They were very flexible working with me around my moving date, and even did a follow up! 10/10 recommend these guys. Great customer service and great job done. Thanks!
Donna Freeman
They did such a great job on our area wool rug! Great communication, great price and they finished it quicker than I expected. We would definitely use them again!
Ticia Pearson
This was my first time using Mr. Steam, and I loved them! Brian was punctual and very personable, and did a great job. I will be using them again. 5 stars.
Courtney Orr
Just bought a house and wanted clean carpets before I moved in. I called Kelly and she was able to get me in within a couple of days. Brian did a fantastic job. Thank you both for the great customer service!
Kelia Wartluft
We’ve used Mr Steam a few times and we’re always pleased with the results. Kelly is friendly and easy to communicate with when you call to make an appointment. We’ve had Brian as our technician a couple times and he is nice, professional, and does a great job every time. He even provided us with a few extra booties to use while our carpet was drying. We will continue to use Mr Steam and recommend them to others!